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HSBC Bank

       

No of Reviews : (15)
 
  Over all HSBC Bank Rating
Coverage 37.3%
Cost 36%
Customer Service 34.7%
Claims 37.3%
   
       
 
   

All About HSBC Bank

Established in 1865 with its headquarters in London, HSBC Bank is named after its founding member. The Hongkong and Shanghai Banking Corporation Limited, helps to finance the growing trade between China and Europe. The bank which comprises over 9,500 offices in 76 countries and territories in Europe, the Asia-Pacific region, the Americas, the Middle East and Africa is one of the largest banking and financial services organizations in the world. The bank also provides a comprehensive range of financial services, personal financial services, commercial banking, corporate, investment banking and markets, private banking, and other activities.

The entities which form the HSBC Group provide a comprehensive range of financial services to personal, commercial, corporate, institutional and investment and private banking clients. The bank started selling insurance through Ping An Insurance which was China’s second largest life insurer, and increased its stake in the company to 19.9%.

The HSBC Bank operates on Five basic Principles which are:

  • Outstanding Customer Service
  • Effective and Efficient Operations
  • Strong capital and Liquidity
  • Conservative lending policy
  • Strict expense discipline
  • In 2005, HSBC published the world’s most comprehensive survey of global attitudes to aging and retirement. The bank which has almost 2.5 million of customers provides financial services, banking services, business and commercial services to small, medium-sized and middle-market enterprises including sole proprietors, partnerships, clubs and associations, incorporated businesses and publicly quoted companies.

    The Products and Services provided by the HSBC Bank are:

  • Savings Accounts
  • Mortgages
  • Car Financing
  • Insurance
  • Credit Cards
  • Loans
  • Pensions and Investments
  • Retirement

  • The bank has been ranked as the Best Sub-Custodian Worldwide by the Global Finance magazine and it is also winner of Overall winner FT Sustainable Banking Awards by the Financial Times magazine.

     
     
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      Reviews  
    Review By:
    Location: woodside, New York
    Type of Mortgage: Others
    Date: 02-02-2010
       
       
    Coverage
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    Summary
    Dooesn't matter what type of loans. They suck really bad. Bad experience worst bank ever had.PLEASE PLEASE don't do business with them. TERRIBLE..
     
    Review By:
    Location: newark, Delaware
    Type of Mortgage: Others
    Date: 02-06-2009
       
       
    Coverage
    Cost
    Customer Service
    Claims
     
    Summary
    harassing customers after one day late.
     
    Review By:
    Location: , Alabama
    Type of Mortgage: Refinance
    Date: 05-09-2008
       
       
    Coverage
    Cost
    Customer Service
    Claims
     
    Summary
    I need to know where that check is.
     
    Review By:
    Location: Kansas City, Kansas
    Type of Mortgage: Home Purchase
    Date: 01-28-2008
       
       
    Coverage
    Cost
    Customer Service
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    Summary
    These people are the worst. I have had them call everyday because they say i am behind. But when i fax them the stubs showing that i am current they refused to admit that it is their fault. They have given me a bad credit rating for their mistakes. And they refused to corrected it. I hate these people..
     
    Review By:
    Location: New York, New York
    Type of Mortgage: Refinance
    Date: 11-06-2007
       
       
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    Cost
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    Summary
    Had to refinance house in difficult times; made mistake of refinancing with Option One Mortgage Corp. who put me in a sub-prime 2/28 loan and then sold the mortgage to HSBC Bank as Trustee who has turned this into the mortgage from hell. On a real estate tax dispute, they set up an escrow account, and increased my monthly payments by almost 50%; they would not look at documentation or try to work out a reasonable deal to re-pay them the amount that they had advanced, and to prove to them that the escrow account had been set up in error, and no escrow balance was required going forward (all taxes now pre-paid well into the future!) Nevertheless, HSBC Bank, thru its mortgage servicer, Option One, is continuing to charge monthly escrow amounts that are three times my real estate taxes!! And despite letters of protest, they refuse to stop! .
     
    Review By: HEATHER LYNCH
    Location: FRANKLIN, Indiana
    Type of Mortgage: Others
    Date: 10-19-2007
       
       
    Coverage
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    Summary
    THIS IS BY FAR THE WORSE BANK EVER....THIS BANK MAKES ALOT OF MISTAKES AND MAKES YOU SUFFER THE CONSENQENCES.IF THEY SEND YOU A LETER IN THE MAIL STATING THEY ARE GOING TO TAKE CARE OF SOMTHING FOR YOU AS A CUSTOMER DO NOT BELIEVE THEM BECAUSE THEY WONT. THEY WILL LIE TO YOU OVER THE PHONE BECAUSE THEY DO NOT CARE TO HAVE YOU AS A CUSTOMER THEY JUST WANT YOR MONEY......THANKS HSBC BANK THANKS FOR NOTHING....AS FOR EVERY ONE READING THIS PLEASE DO NOT GO WITH THIS BANK.
     
    Review By: tom
    Location: beliot, Wisconsin
    Type of Mortgage: Home Equity
    Date: 09-19-2007
       
       
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    Summary
    very very bad company, stay away from them, or you will pay..
     
    Review By: joyce
    Location: memphis, Tennessee
    Type of Mortgage: Home Purchase
    Date: 06-12-2007
       
       
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    Summary
    Right now I am in the process of finding another finance company!! These people are harassers to the utmost!! I have a telephone ID recorded with an average of 15 calls DAILY from their customer service. They even put my number in an automation. When I talk with someone, they act like they don't understand what I am saying. The things they do are illegal in the USA. But they are calling from Hong Kong, Asia, Shanghi and God knows where else. I don't like giving my social security number all over the world either!!!.
     
    Review By: shirley
    Location: byhalia, Mississippi
    Type of Mortgage: Refinance
    Date: 06-12-2007
       
       
    Coverage
    Cost
    Customer Service
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    Summary
    don't mess with these folk. they r a joke.
     
    Review By: margaret
    Location: colorado springs, Colorado
    Type of Mortgage: Others
    Date: 05-23-2007
       
       
    Coverage
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    Customer Service
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    Summary
    If I could give lower than a 1 I would! HSBC purchased my home loan 2 years ago and I have never had as many problems as I have with them. I constantly have to call and prove to them that I have made payments, they keep posting payments incorrectly and then blame me for their incompentence. They have twice posted their screw-up to my credit rating. I am currently attempting to find another company to refinance, but am having difficulty because of their erronous postings to my credit. They are RUDE and I am getting tired of them always saying "I feel your fustration" when they are the cause of it. If you have a choice DO NOT DO ANY BUSINESS WITH THEM!!!!!.
     
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